Customers are increasingly demanding
They need experiences that are “truly emotional”
Business Problems
The rate of customer abandonment is increasing due to bad experiences
Customer information is not properly stored, secure and easily fragmented
Lack of intuitive tools for effective information retrieval, analysis, and tracking
Connecting business to social media platforms is technologically difficult
Digital transformation for business development has not been invested due to lack of financial resources
Realcore Solutions
Centralize customer experience data in one place, create 360-degree customer portraits
Analyze based on specific metrics collected from online and offline behavior to deliver the right interaction at the right time
Provide a platform where all departments can participate in the process of optimizing the customer experience
Provide automated interactive tools that save time and manpower while still being able to create a great experience with a large customer base
Easy cross-platform data connection without too much programming technical requirements
We bring you the best possible solutions for your company.
Customer experience management
Helping businesses build great customer experiences while focusing on growth
We centralize customer data in one place to understand a 360-degree customer portrait. Thereby, we can build the most personalized and appropriate interaction strategies
Why us?
Designed for SMEs and Enterprise.
It’s time to get proactive with Realcore customer experience management platform. The free trial allows you to connect, tag and monitor every single touchpoint between a customer and your business online, on mobile devices or in-store.
You can also gain valuable information about their interests and preferences, so you can create effective advertising
Agile
Easy to get started, without many technical and knowledge barriers
Specialized
Complete model to focus on customer centric
Flexible
Customization to suit different types of businesses
